FAQ & Site Info
Terms of ServicePolicy’s
Making a Purchase at Buzzard's Gear is quick and easy. You are completely secure in using our online purchasing platform with SSL Security and strict adherence to published standards of customer privacy. We accept the following methods of payments Paypal : which accepts all credit cards. Visa, MasterCard, and Discover. We Accept Personal Checks, Corporate Checks, Money Orders and Bank Checks they should be made out to Buzzard’s Gear and mailed to our address on our contact page, After you make your purchase and you know your total, let us know you are going to mail in your payment, after your payment has cleared. your item will be Shipped. The majority of large items are shipped using a Fixed rate, which in most cases is lower then the actual shipping cost we have to pay. We use standard UPS, USPS or FedEx which ever is best cost wise, our choice. At this time we are only shipping within the lower 48 states Of the U.S.A. We are no longer shipping outside the U.S. At this time.
For returns simply email firstname.lastname@example.org within 7 days of getting your item, for a refund of the purchase price less shipping fees and a 15% restocking and handling fee will be charged on returns or 10% for cancellations that have been processed.
Please let us know the reason for the return, and we will send you return instructions. Don't send anything back without emailing us first. all returns must include all original packaging and accessories, the buyer has to pay the cost of returned goods.
any shipping fees originally paid on your order are non-refundable.
We do not accept exchanges, but you can exchange an item by returning it to us and placing a new order for the item(s) that you would like in place of the original order.
If we sent you the wrong item, or a damaged item we will cover your return shipping.
Returns Policy Defective Products:
If your product is received defective, please contact us within 7 days for a return authorization. All products we carry are guaranteed to be free from manufacturer’s defects. Buzzard’s Gear purchases from various manufacturers who may provide their own limited warranties for their products. B.G. does not offer any warranties, whether expressed or implied. B.G. does not assume responsibility or liability for the workmanship or use of products purchased from our suppliers. All warranties other than those supplied by the product manufacturer, whether expressed or implied, including those of fitness, merchantability and/or workmanship are hereby disclaimed by Buzzard’s Gear.
If you should have a problem with any of our items because of defects we will work with you to get it replaced as fast as possible.
Return Policy Bargain Dungeon items
No returns are accepted for Bargain Dungeon items
Products are shipped and properly packaged and protected. Damage in transit is the responsibility of the carrier and is insured by them. If a package appears damaged when you receive it, indicate the condition of the package on your receipt from the carrier. If damage is discovered upon opening the package, notify the carrier immediately. Damage claims are handled through the carrier. Be sure to retain packing materials for carrier inspection. Claims for missing items or errors in shipment must be reported within 5 days of order receipt to: email@example.com
Legal Disclaimer, Waiver of Liability, and Indemnity Agreement By purchasing any item sold by Buzzard's Gear, the buyer expressly warrants that he/she is in compliance with all applicable Federal, State, and Local laws and regulations regarding the purchase, ownership, and use of the item. It shall be the buyer's responsibility to comply with all Federal, State and Local laws governing the sale of any items listed, illustrated, or sold. The buyer expressly agrees to indemnify and hold harmless Buzzard's Gear, for all claims resulting directly or indirectly from the purchase, ownership, or use of the item in violation of applicable Federal, State, and Local laws or regulations. Weapons will not be sold to individuals under the age of 18 without permission or consent of a parent or guardian. Please remember Buzzard's Gear sells swords for collector and decorative purposes and we do NOT recommend using our swords for anything else. We do NOT WARRANTY our swords used for cutting purposes nor do we recommend it as this can be very dangerous for obvious reasons. Buzzard's Gear, cannot be held liable in anyway for accidents or injury relating to use of our swords in any way as we only recommend our swords be purchased for collecting or decorative purposes. Legal policy information on purchasing swords from Buzzard's Gear. A. By purchasing goods from our website, Purchaser agrees to use product in legal and appropriate manner in his/her state and jurisdiction. Purchaser represents himself as of valid legal age to own swords, is of legal mind, and is intending to use items purchased in a legal manner at ALL times. Billing information and payment type will be provided via legal means, from purchaser with legal right to purchase, purchaser shall be no less than 18 yrs of age or of legal age in the area the order is being ordered and or shipped. Buzzard's Gear will be held harmless at all times for use of swords by purchaser who fails any aspect of purchasing criteria. B. Purchaser agrees to assume full responsibility for compliance with all current and future applicable state and federal laws and regulations in regard to proper and legal use of product by himself or others. Including the legalities of the item(s) ordered. We may not be held responsible for illegal or inappropriate use of product, including but not limited to damages resulting from improper use, illegal use, use by minor representing himself as adult, etc. C. Our Website may not be duplicated in any way, and our images may NOT be used in any manner without full consent of Buzzard's Gear Purchaser shall indemnify, defend and hold harmless Vendor from/against loss, damages, penalties, fines, cost or expenses including, without limitation, reasonable attorney's fees and costs incurred as a result of any damage or injury to persons (including death) or property resulting from their transaction with us. E. Cancelled orders may be subject to a 15% cancellation fee due to loss of credit card charges, labor, packaging, and time. Thanks again and let us know how we can serve you better, Buzzard's Gear Management Team.